Returns/Refunds

Due to covid and some of the items considered intimates, we do not accept returns.

I was refunded but do not see it in my account.

Please allow 5-10 Business Days for a refund. If you haven’t received your refund, please reach out to your bank.

My onesie/sleepwear does not fit me. What are my options?
Due to the onesies/sleepwear being intimates, we can't accept worn merchandise. Please size up for your future order or give it to a friend.

I’m missing an item(s) from my order. What do I need to do?
Check your spam folder/email to see if you’ve received a store credit for the item(s) missing. Email:

support@opulencegetawaybox.com with your order number and let us know what item(s) are missing.

STORE CREDIT
How can I get a store credit?
A store credit is issued if an item(s) is out of stock.

Does the store credit expire?
No. Store credits can be used at any time.

 
How is the store credit issued?
We issue a store credit in the form of a E-Gift card. The credit can be used at check out. 

 

PLEASE READ BEFORE PLACING YOUR ORDER.
PLEASE NOTE: ALL SALES ARE FINAL.